{"id":15915,"date":"2025-12-17T03:30:16","date_gmt":"2025-12-17T03:30:16","guid":{"rendered":"https:\/\/devweb.jaklingko.co.id\/?page_id=15915"},"modified":"2026-04-17T10:26:25","modified_gmt":"2026-04-17T03:26:25","slug":"faq-tarif-integrasi","status":"publish","type":"page","link":"https:\/\/devweb.jaklingko.co.id\/en\/faq-tarif-integrasi\/","title":{"rendered":"Integration Rates FAQ"},"content":{"rendered":"
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<\/span>Integration Rates FAQ <\/h2>\t <\/div>\r\n\t <\/div>\r\n\r\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is an integration rate?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

The applicable fee when using more than one type of public transportation between MRT Jakarta, LRT Jakarta, Transjakarta at a certain time (180 minutes if using a card) with a maximum fare of IDR 10,000<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIn which regions does the integration tariff apply?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Jakarta (on public transportation service routes that apply integrated fares, namely MRTJ, LRTJ, Transjakarta BRT)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the applicable Integration Rate when boarding?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

When boarding from more than one of the following public transportation: MRTJ, LRTJ, Transjakarta (BRT)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the upper (maximum) limit of the integration rate charged?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

The maximum multimodal integrated fare ceiling is Rp 10,000. Passengers typically receive lower fares, or fares below Rp 10,000.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it necessary to register if you want to get integrated rates?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Users simply need to download the app and ensure the registration process is complete. Passengers can also use electronic money cards.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is meant by the fixed initial fee of Rp. 2,500 in the integrated tariff scheme?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Rp2,500 is the initial fee charged when tapping in (for cards). When using the Jaklingko app, the fare is automatically calculated based on the selected multimodal route. For example, in other applications, an initial fee of Rp9,000 is charged when boarding and opening the taxi door.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI've been paying Rp 3,500 on TransJakarta, do I have to pay Rp 10,000 now?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

The integrated fare applies if you use more than one mode of public transportation (MRTJ, LRTJ, Transjakarta). If you only use one of these modes, the fare remains the same as the normal fare for each mode.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there a time limit for QR Tickets in the JakLingko App?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

The ticket validity period each day is until 02:59:59 the following day<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat to do if the ticket QR is not readable?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

First, make sure the destination route you have booked is correct when scanning and make sure the lights on the gate are on (especially on Transjakarta).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan we book tickets for a whole family on the JakLingko app?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Currently you can only order 1 ticket for one person, but you can order multiple tickets.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I change my destination in the JakLingko app if I have already purchased a travel ticket?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Currently, changing destinations in the JakLingko App cannot be done if the user has already purchased a travel ticket.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I cancel a ticket order that has been purchased on the JakLingko application?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Tickets that have been purchased cannot be cancelled.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is a Transportation Card?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Transportation Card is a term where the electronic money card system is currently standardized with the JakLingko system, one of which is getting benefits such as multimodal travel and integrated fares.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can Bank Electronic Money Cards be standardized with JakLingko?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Users will be automatically activated when they tap in on the JakLingko payment device at the Jakarta MRT gate, or can activate it on the Balance Check Terminal (BCT) device currently available at MRT and LRT stations, and TransJakarta.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tJenis Kartu Uang Elektronik (KUE) apa saja yang tarif integrasi?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Electronic Money Cards (KUE) issued by Bank BCA (Flazz), Bank Mandiri (e-Money), Bank BRI (Brizzi), Bank BNI (Tapcash), and Bank DKI Jakarta (JakCard)<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat types of Electronic Money Cards (KUE) cannot get integration rates?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Old Edition Cards (such as Flazz Gen 1, Mifare Cards, and others), Free Service Cards, OKOTRIP Cards, Debit Cards (ATM), MTT Cards
MRT, Jakarta Smart Card, Indonesia Smart Card.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to use Electronic Money Card to get integration rates? <\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Passengers are required to activate their e-money card at the Balance Check Terminal (BCT). Then, pair it with the JakLingko app. Don't forget to tap in and out on each trip.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan ATM cards get integrated rates?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

No, only Electronic Money Cards (KUE) can do that.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I have to buy a new card to get the Integrated Rate?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

No need, just activate the Electronic Money Card (KUE) on the Balance Check Terminal (BCT) tool available
nearest station or bus stop.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there a fee to activate an Electronic Money Card (KUE) on a BCT device?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Activating an Electronic Money Card (KUE) does not require any fees, it is free.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long is the duration limit set for passengers to enjoy the integrated fare?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Passengers can enjoy integrated fares with a maximum travel time limit of 3 hours in one journey starting from the first tap in.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI've already made a multi-modal trip, but when I tap out, my card won't work. Will I still get the integrated fare?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

If the card is problematic and the officer resets it, the system will not recognize it as an integrated tariff. Customers can follow the rules or SOPs applicable to each operator, depending on the card's condition.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I activate 2 different Electronic Money Cards (KUE) on the same JakLingko account?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Each JakLingko account can only register 1 Electronic Money Card (KUE) account.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have used an activated Electronic Money Card and traveled on the MRT and TJ, when I tapped out my balance on the fare was deducted by 14,000 (LBB-BHI), and on the TJ it was deducted by 0, what does that mean?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Terhadap kasus tersebut, berarti penumpang berhak mendapatkan tarif integrasi, dan pengembalian atas tarif kelebihan bayar pada MRTJ akan dilakukan lewat mekanisme cashback pada Aplikasi.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow does the cashback process work on multimodal integration fares?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Cashback will be automatically received on the passenger card if the single mode fare paid is usually greater than the integrated fare to be used in subsequent transactions in one trip.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does the cash-out process for cashback (fund disbursement) take in the JakLingkoke application for the FELLO digital wallet?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Maximum 7 working days after the customer submits the cash-out process.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I see the cashback I have?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Passengers can click on the KaTe page on the receipt menu in the top right corner of the JakLingko application.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use the cashback balance for my next trip on a different mode?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Yes, passengers can use the cashback balance as long as it is still available and no transfer or withdrawal of the cashback balance has been made.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the minimum cashback balance that I can cash out (transfer\/withdraw) from my app?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

With a minimum cashback balance exceeding IDR 10,000.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I transfer\/withdraw my cashback balance?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Yes, currently, customers can transfer balances to the digital wallet available in the JakLingko application, namely FELLO.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I withdraw my cashback balance to my personal account\/ATM?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Yes, customers can withdraw funds if they have successfully transferred their cashback to the FELLO digital wallet and if the fund transfer process is successful, customers can transfer funds to their personal account\/ATM.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I transfer cashback funds directly to my personal savings\/ATM?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Currently, the entire cashback disbursement process can only be done through the FELLO digital wallet intermediary.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there an administration fee if I transfer my cashback balance to my personal savings\/ATM?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Yes, for withdrawals or transfers of cashback balances, the administration fee will be entirely the responsibility of each customer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I transfer\/withdraw cashback on the JakLingko application?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Passengers can click the history\/receipt icon in the top right corner, then click cashout, click agree and continue, and enter their PIN. If successful, a notification page will appear indicating the balance has been transferred. Meanwhile, the cashback balance will automatically be deducted from the history page. <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take to transfer\/withdraw cashback balance to my personal savings\/ATM?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t
The process of transferring\/withdrawing cashback funds requires processing time in accordance with the policies of the relevant Financial Institution\/Bank.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy is it that when I tap-in, my balance is deducted more than the nominal amount it should be?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

In this case, it can indicate that there was a previous trip made by the customer with a total nominal integrated fare that was greater than the applicable single mode fare.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/span>Khusus Transjakarta<\/h3>\t <\/div>\r\n\t \t
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Does the Integration Tariff affect Special Groups?<\/p> \t\t\r\n \t<\/div>\r\n \t <\/div>\r\n\r\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill Special Group recipients such as the elderly, disabled, PAUD workers, mosquito larvae monitors, and 15 other groups who previously received free fares from Transjakarta be affected by the integrated fares?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

Passengers registered in the special Transjakarta group can still receive free facilities as currently in effect, as long as the applicable regulations have not been changed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre the Special Rates from 05:00 to 07:00 WIB in the morning subject to integrated rates?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

The special fare applied during certain hours (5:00 AM to 7:00 AM WIB) is not affected by the integrated fare and the JakLingko app. This means passengers will still pay Rp 2,000 using their card in accordance with applicable regulations, which are not applicable to the JakLingko app.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre Microtrans fares using cards affected by integration rates?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t

The application of a special tariff for Mikrotrans transportation, namely IDR 0, is not affected by the integration tariff, and applies according to current regulations. <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

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Any question?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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If you have any questions about this Integration Rates FAQ, please contact us:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQ Tarif Integrasi Apa itu tarif integrasi? Biaya yang berlaku saat menggunakan lebih dari satu jenis transportasi umum antara MRT Jakarta, LRT Jakarta, Transjakarta pada waktu tertentu (180 menit jika menggunakan kartu) dengan ongkos maksimal Rp 10,000 Di wilayah manakah tarif integrasi berlaku? Jakarta (pada rute layanan transportasi umum yang memberlakukan tarif integrasi yaitu MRTJ,…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15915","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/devweb.jaklingko.co.id\/en\/wp-json\/wp\/v2\/pages\/15915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devweb.jaklingko.co.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/devweb.jaklingko.co.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/devweb.jaklingko.co.id\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/devweb.jaklingko.co.id\/en\/wp-json\/wp\/v2\/comments?post=15915"}],"version-history":[{"count":47,"href":"https:\/\/devweb.jaklingko.co.id\/en\/wp-json\/wp\/v2\/pages\/15915\/revisions"}],"predecessor-version":[{"id":17670,"href":"https:\/\/devweb.jaklingko.co.id\/en\/wp-json\/wp\/v2\/pages\/15915\/revisions\/17670"}],"wp:attachment":[{"href":"https:\/\/devweb.jaklingko.co.id\/en\/wp-json\/wp\/v2\/media?parent=15915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}